Privacy Policy

Who We Are

ND Home Health LLC
Website: https://ndhomehealth.com

Information We Collect

We may collect personal information when you:

  • Fill out a contact form
  • Call or email us
  • Request care services
  • Apply for a job

This information may include:

  • Name
  • Phone number
  • Email address
  • Address
  • Basic care needs or service requests

In some cases, you or your family may choose to share health-related information, such as:

  • Medical conditions
  • Medications
  • Daily care needs

We also collect basic technical data such as IP address, browser type, and website usage data to maintain security and performance.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Discuss care needs and service options
  • Coordinate potential or ongoing services
  • Communicate with clients, families, or applicants
  • Improve our website and operations
  • Maintain security and prevent spam

We do not sell your personal information.

Health Information and Privacy

If you share health-related information with us, we:

  • Use it only to understand care needs and determine appropriate services
  • Limit access to authorized personnel only
  • Take reasonable steps to protect the information

Depending on the services provided, certain information may be handled in accordance with applicable healthcare privacy laws.

Call Recording

We may record phone calls for quality, training, and service improvement purposes.

By calling our business, you acknowledge that your call may be recorded. If you prefer not to be recorded, you may request another way to communicate.

Call recordings may include personal or health-related information you choose to share. Access to recordings is limited to authorized personnel.

Text Messaging and SMS Communications

ND Home Health may collect your phone number when you submit a form or request services. By providing your phone number, you consent to receive text messages related to your inquiry, services, scheduling, and updates.

Message frequency may vary. Message and data rates may apply.

You can reply STOP at any time to opt out of text messages or reply HELP for assistance.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Understand how visitors use the site

You can adjust your browser settings to refuse cookies.

Media

If you upload images to the website, avoid including location data (EXIF GPS). Others may be able to extract that information.

Embedded Content

Pages on this site may include embedded content from other websites. These sites may collect data, use cookies, and track interactions according to their own policies.

How We Share Information

We do not sell or rent your personal information.

We may share information only when necessary to:

  • Respond to your request
  • Coordinate services
  • Operate our website or systems
  • Comply with legal obligations

We do not share health-related information except as needed to provide services or as required by law.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records
  • Meet legal or administrative requirements

Call recordings and submitted information may be retained for internal use, including service coordination and quality review.

Your Rights

You may request to:

  • Access the personal data we have about you
  • Correct or update your information
  • Request deletion of your data where legally allowed

To make a request, contact us using the information below.

Data Security

We take reasonable steps to protect your information, including any health-related details you choose to share. However, no system is completely secure.

Contact Us

ND Home Health
Phone: 701-639-9380
Website: https://ndhomehealth.com